Chloe’s Beauty and Skin Clinic (“we”, “us”, “our”) is committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and store your personal information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 

We are registered with the Information Commissioner’s Office (ICO) under registration number ZB326977.

 

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 1.⁠ ⁠Who We Are

 

Chloe’s Beauty and Skin Clinic

Company no. 13738695

20 Churchill Parade, Rustington, BN163DE 

chloesbeautyandskinclinic@outlook.com

01903 890152 

 

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 2.⁠ ⁠How We Collect Your Data

 

We collect personal data through:

•Our website enquiry forms

•Online booking via Phorest Salon Software

•In-person consultations and appointments

•Telephone and email correspondence

•Social media interactions

 

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 3.⁠ ⁠Types of Data We Collect

 

The personal data we may collect includes:

•Full name

•Contact details (email, phone number, address)

•Date of birth

•Medical history relevant to treatments

•Appointment history and preferences

•Payment information (processed securely via Phorest’s payment gateway)

•Marketing preferences

 

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 4.⁠ ⁠How We Use Your Data

 

We use your data to:

•Manage appointments and bookings

•Provide tailored treatments and consultations

•Process payments securely

•Send appointment reminders and follow-ups

•Inform you about promotions, offers, and news (if you opt-in)

•Maintain health and safety compliance

 

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 5.⁠ ⁠Sharing Your Data

 

We do not sell or share your personal data with third parties for marketing purposes.

We share data with trusted service providers only where necessary, including:

•Phorest Salon Software, for managing bookings, client records, and communications.

•Payment processors for handling secure transactions.

•Legal and regulatory bodies, where required by law.

 

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 6.⁠ ⁠Data Security

 

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Phorest Salon Software is fully GDPR-compliant and ensures secure storage and management of client data.

 

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 7.⁠ ⁠Data Retention

 

We retain your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including legal, accounting, or reporting obligations. Medical and treatment records are kept in accordance with professional and insurance guidelines.

 

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 8.⁠ ⁠Your Rights

 

Under the UK GDPR, you have the right to:

•Access the personal data we hold about you

•Request correction of inaccurate or incomplete data

•Request deletion of your personal data (where legally permissible)

•Object to processing for direct marketing

•Withdraw consent at any time, where consent is the legal basis for processing

 

You can exercise these rights by contacting us at chloesbeautyandskinclinic@outlook.com

 

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 9.⁠ ⁠Cookies & Website Analytics

 

Our website may use cookies to enhance user experience and collect anonymous analytical data. You can adjust your cookie preferences through your browser settings.

 

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10.⁠ ⁠Changes to This Policy

 

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

 

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11.⁠ ⁠Contact Us

 

If you have any questions regarding this Privacy Policy or your data, please contact:

Chloe’s Beauty and Skin Clinic

Email: chloesbeautyandskinclinic@outlook.com

Phone: 01903890152

 

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk if you are unhappy with how we handle your data